Responsible Retailing (Licensed Retail)

Single Licence

For personal use only, not for public display or distribution.

Special Offer
£50.00 £25.00 ex. VAT


This engaging module covers the key underpinning knowledge regarding responsible retailing within the UK's licensed retail sector. By completing this module, learners will be able to understand the key areas of responsible retailing to ensure a business operates with the law.

Annual Multiple Licence (Unlimited Users)
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BUYING TIP: This title is also part of the Compliance Premier Package. It includes all licensed retail compliance titles and is even better value for money.

This advanced e-learning programme to give an understanding of the key areas of responsible retailing to ensure a business operates in a lawful and responsible manner.

It has been developed in partnership with BII/BIIAB - the professional and awarding body for the licensed retail industry.

The programme is aimed at those who are running a business as well as managers and supervisors working within larger organisations. This includes a wide variety of trades from restaurants, hotels, pubs, nightclubs to supermarkets and other licensed retail outlets.

It highlights the key areas of legislation to ensure your business is compliant with the law. It can also be used as a comprehensive training tool for staff members to ensure they understand the law and procedures to follow.

The innovative programme is based on highly interactive multimedia screens comprised of text, 3D graphics, 2D/3D animation, audio, an interactive knowledge test and an end test. It is extremely engaging, clear and intuitive.


By using and completing this module, it is expected that learners will be able to:

    • Identify the current alcohol legislation as they relate to alcohol retailers and servers
    • Identify the current licensing objectives in England, Wales & Scotland
    • State the law in relation to the sale of alcohol to persons under the age of 18
    • State the duty to refuse service to a person who is drunk
    • Understand the law in regards to the sale of cigarettes
    • Understand the law in regards to the sale of knives
    • Understand the law in regards to other aged related products
    • Identify recommended forms of proof of age
    • Understand how to refuse service
    • Understand the law in regards to irresponsible promotions
    • Identify policies to promote responsible consumption of alcohol in relation to drink driving
    • Identify tactics and practices that can be used to reduce the risk of anti-social behaviour and crime around premises
    • State the law in relation to test purchasing
    • Identify common indicators of drug related activity and suitable policies for dealing with drugs


The programme content is divided into topics as follows:

  • Topic 0: Getting Started
  • Topic 1: Introduction
  • Topic 2: Licensing Legislation and Objectives
  • Topic 3: Policies to Promote Responsible Drinking
  • Topic 4: Legal Aspects of Selling Alcohol Illegally
  • Topic 5: Sales of Other Age Related Products
  • Topic 6: Proof of Age and Refusing Service Safely
  • Topic 7: Recognising Drug Issues
  • Topic 8: Reducing Trouble
  • Topic 9: Test Purchasing
  • Topic 10: Summary
  • Topic 11: End Test

Minimum System Requirements:

  • PC only - Windows XP, Vista, 7
  • Internet Explorer 8 (or above)
  • Single 2GHz processor
  • 1GB RAM
  • 1024 x 768 pixel screen resolution
  • Sound card and speakers/headphones
  • DVD-ROM Drive
  • Broadband Internet Connection*

*An active internet connection is only required to install any software plug-ins that may be required.

Internet Browser Requirements:

  • Internet Explorer 8+
  • JavaScript enabled
  • Pop-ups enabled
  • Cookies enabled
  • Adobe Flash Player 8+*
  • Unity Web Player*

*The programme automatically checks that the required software is installed on learner's system and will display installation instructions if required.

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